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TERMS & CONDITIONS

Effective Date: 31 July 2025

Welcome to The Gandhi Cloth Co. (TGCC).

By accessing our website or purchasing a product, you agree to the following terms:

1. Use of Website

This website is operated by The Gandhi Cloth Co. Throughout the site, “we”, “us”, and “our”

refer to TGCC. Accessing or using this site constitutes your agreement to be bound by these

Terms.

2. Intellectual Property

All designs, photographs, text, trademarks, logos, and product names are the intellectual

property of TGCC. You may not copy, reproduce, distribute, or use our content without written

permission.

3. Product Accuracy

We aim to display our products accurately, but variations may occur due to handmade

techniques. All items are artisanal and unique; slight irregularities are not defects.

4. Order Acceptance

We reserve the right to refuse or cancel any order at our discretion. This includes orders

suspected of fraud or misuse.

5. Limitation of Liability

TGCC is not responsible for indirect, incidental, or consequential damages arising from the use

of this website or our products.

6. Changes to Terms

We may update these Terms at any time. Continued use of the site implies acceptance of

updated terms.

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Effective Date: 31 July 2025

We respect your privacy and are committed to protecting your personal data.

1. Data We Collect

● Name, email, phone number, shipping address

● IP address, browser type, device type (via cookies)

2. How We Use It

● Fulfill orders

● Customer service and support

● Send marketing offers (if you opt-in)

● Analytics and performance tracking

3. Third-Party Sharing

We may use tools like Meta Pixel or Google Analytics. No personal data is sold.

4. Cookies

We use cookies to enhance browsing experience. By continuing, you consent to our use of

cookies.

5. Opt-Out

You may unsubscribe from emails or contact us to delete your data

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SHIPPING POLICY

1. Delivery Zones

We currently ship only within New York City (NYC).

2. Shipping Time

All orders are processed within 2–3 business days. Estimated delivery is 7–10 business days

from the order date.

3. Shipping Partner

We use reliable courier partners with tracking. Tracking details will be emailed upon dispatch.

4. Delivery Liability

Once an order is handed over to the courier, TGCC is no longer liable for delays, theft, or

damage.

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RETURN & REFUND POLICY

At The Gandhi Cloth Co., every piece is handmade and created with intention. For this reason:

We do not accept any returns or exchanges. All sales are final.

Damaged Orders:

In the rare case your product arrives damaged:

● Contact us within 48 hours at help@thegandhiclothcompany.com

● Include clear photos of the packaging and product

● We will assess and assist case-by-case

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PAYMENT & CHARGEBACK POLICY

1. Payments Accepted

We accept payments through our patterns on the website.

2. Chargebacks

If you are unsatisfied or face issues, please contact us first. Initiating a chargeback without

contacting us may lead to blacklisting from future purchases.

3. Pricing Errors

In case of pricing discrepancies, TGCC reserves the right to cancel orders.

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CONTACT INFORMATION

For any queries, support or clarifications:

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Email: help@thegandhiclothcompany.com